Hello!
We are EDvanced –
An IT services support company for primary and secondary schools.
When it comes to providing sustainable and reliable IT support, very few can live up to the expectations. With the rigorously advancing technology, it’s now mandatory to hire IT specialists’ services in every field. With extensive knowledge and advance IT skills, IT is what you need to keep your school IT system going. We are your ultimate destination when it comes to providing bespoke IT support services.
Why Work with Us
5 Principles of Our Work
Our team together have a combined 35+ years of IT experience. We are IT professionals who have served as Senior Field Support Officers for schools recently for 2 years with very high knowledge of school apps support (see our Services page). We have been fully trained within schools and have extensive relations with level 3 support resolver teams within the organisation, hence our resolution times are very short and within a timely manner.
As educational institutions progress with the pace of technology, reliable IT support services for schools have become increasingly crucial. At EDvanced IT, we understand the importance of having a smooth and functioning IT system in schools. We offer a wide range of managed IT support for schools to ensure your institution’s technology runs smoothly.
Comprehensive school IT system management services by professionals
Our team of experienced IT professionals has extensive training and knowledge in managing school IT systems.
We offer services such as:
- Vendor and warranty management
- Windows and applications management
- ICT issues diagnosis and resolution
- School management on IT tasks
- eT4L environment support
- MDM installation and support
- Hands-on device management
- Remote learning support
- Desktop/laptop/Android and Apple devices high-level technical support
- Chromebook support
- Windows Print Server migration
- In-house application support
Partner with EDvanced IT for reliable school IT support services
At EDvanced IT, we pride ourselves on exceptional customer service and stakeholder management. We ensure our clients receive timely, effective and reasonable IT solutions.
Our team, led by Derrick Ackhavong and Juan Ibanez, has a collective experience of over 35 years in IT. We are passionate about providing reliable IT support services for schools and have extensive experience serving NSW public schools. If you’re looking for a reliable IT support service for your school, look no further than EDvanced IT.
Contact us today and get the long-term support your school needs
FAQs
These are IT services utilised by schools or other educational institutions that are outsourced from a third-party vendor. It includes various IT services, including:
- Technical support
- Managing devices
- Installing software
- Resolving issues
- Maintaining network security
- Backing up data
Offering IT services and technical assistance helps lighten the workload of educational workers. Because of this, school personnel can focus more on providing the best education for students. Moreover, it ensures that the computer infrastructure within the school is updated, safe and well-maintained.
Managed IT services can address various IT issues that schools face, including hardware and software issues, network connectivity problems, security issues, data backup and recovery, software installation and updates, device management and more.
Schools can find the right managed IT services provider by researching and comparing different providers based on their experience, reputation, pricing and the level of services the provider has to offer. They can also ask for recommendations from other schools or educational institutions and read online reviews and testimonials.
Managed IT services for schools can be budgeted well by considering their IT requirements and assessing the cost of services required. The long-term advantages of outsourcing IT services to a third-party supplier, such as boosting productivity, less downtime, higher security and improved learning opportunities, should also be taken into account. The cost of managed IT services may be negotiated and schools can select a price structure that fits their needs and budget.